CHC TRAINING VIDEOS

Setup & Access

How to Download the App

Password Reset

Navigate the App

How to enable 2FA using the app

How to enable 2FA using using the command center

How to Login Using the Command Center

Supervising Case Manager​

Manage All Members​ (Command Center)

Manage Tasks (CC)

Manage Outreach (CC)

Manage Progress Notes (CC)

Assign a Case Manager for New Member

App Notification: Progress Notes, Outreach

Manage Care Plans

Create Tasks​ (App)

Outreach/Data​

Create Member Intake Form​ (Command Center)

Create Outreach​ (App)

Create Tasks​ (App)

Manage Tasks (CC)

Manage Outreach (CC)

Manage Progress Notes​ (CC)

Case Manager​

Create Outreach​ (App)

Create Progress Notes​ (App)

Create Tasks​ (App)

Manage Tasks (CC)

Manage Outreach (CC)

Manage Progress Notes​ (CC)

Manage My Members​ (CC)

App Notification: New Member Assigned

App Notification: New Task Assigned

Completing Care Plan

Completing HRA

Member Engagement Form

How to Update Demographics using the App

How to Update Demographics using the Command Center

Clinical Reviewer

Reviewing Care Plans

Billing

Update Billing Info

Billing Dashboard